Insurtech Startup Processes Claims 5x Faster with AI Automation
The Challenge
An insurtech startup needed to process insurance claims faster to compete with established players, but manual review processes were slow and expensive. They needed to scale without proportionally increasing headcount.
Our Approach
We built an AI-powered claims processing platform that automates document review, damage assessment, and fraud detection. The system uses computer vision and natural language processing to extract information and make initial decisions, with human review only for complex cases.
Developed computer vision models to assess damage from photos and videos
Built natural language processing system to extract information from claim documents
Created fraud detection algorithms that identify suspicious patterns
Designed automated workflow that routes simple claims for auto-approval
Implemented human-in-the-loop system for complex cases requiring expert review
Built comprehensive dashboard for claims adjusters to monitor and manage cases
Key Features
Automated document review and information extraction
AI-powered damage assessment from photos
Fraud detection and risk scoring
Automated claim routing and approval workflows
Claims adjuster dashboard and case management
Integration with insurance systems and databases
Impact & Results
Reduced average claims processing time from 5 days to 1 day
Increased claims processing capacity by 5x without additional staff
Improved fraud detection accuracy by 40% with AI-powered analysis
Reduced operational costs by 35% through automation
Improved customer satisfaction with faster claim resolution
Technologies & Capabilities
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Capabilities
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